# Our mission

These days, brands like Apple, Samsung and many others supply tech products, admittedly modern, stylish and trendy, but at quite a price.

Our aim is to make quality tech products accessible to everyone and to simplify daily living!

To achieve this, we try the products, we test them ourselves and we rate them.

Only products which have met all our expectations are offered to you.

You can find our articles and tests in the session blog.

# Our core values

Quality
The no. 1 criterion at iDuck is quality. Our experts design, research and test products. All products are tested and meet the demands of our most picky customers.

Speed
We know how important delivery and order processing times are to our consumers. We are committed to processing all your orders within 48 hours so they reach you as quickly as possible. You will be kept updated once your order is despatched in order to get a tracking number allowing you to track it from despatch to delivery.

Guarantee
We offer a 100% money-back guarantee to ensure that all our customers are satisfied. Your satisfaction is our priority at all times. You have 14 days in which to change your mind and get a full refund against your order. You just have to send us an email so we can start the refund process straight away.

Close at hand
You can contact us easily and quickly at any time, we will do all we can to answer you. We have set up a full FAQ, an email address and a contact form. It is easy to get in touch with us at all times. You will get a reply in under 24 working hours.

Transparency
We know that shopping on the internet can be tricky, which is why we’ve decided iDuck will be no mystery for you! We are a Swiss company, based in Valais. You can view all our webpages, terms and conditions and policies at any time. Our aim is to be as transparent as possible and not to hide anything from you. You can buy from us with confidence.

Security
Payments are secure and data is protected. We work with reliable payment providers. We guarantee your payments are 100% secure using the SSL protocol, as you can tell from the small padlock found in your browser’s address bar. At iDuck, your payments and your data are secure. Your personal data is encrypted and is not sold on to third parties. You can request that your data be deleted at any time.

#testimonial

Customer satisfaction is our priority, and that’s why we offer SATISFICATION or MONEY BACK for 30 days!
What our clients have to say about us: